Shipping Policy
Welcome to Nova Cart! We’re committed to providing you with a smooth, safe, and enjoyable shopping experience. Please take a moment to review our shopping policies below:
1. Order Processing
Orders are typically processed within 1-3 business days. During peak times or holidays, processing may take a little longer. You will receive a confirmation email once your order is shipped.
2. Shipping
We offer worldwide shipping. Shipping times vary depending on your location and the product’s origin, generally ranging from 10 to 25 business days. Please note that delays can occasionally occur due to customs or carrier issues.
3. Payment Methods
We accept all major credit cards, PayPal, and other secure payment methods supported by Shopify. All payments are processed securely to protect your information.
4. Returns & Refunds
Customer satisfaction is our priority. If you’re not completely happy with your purchase, please contact us within 14 days of receiving your order to initiate a return. Returned items must be unused and in their original packaging. Once we receive and inspect the returned product, we will process your refund or exchange within 5 business days.
5. Customs and Import Taxes
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. Please check with your local customs office for details.
6. Contact Us
If you have any questions or concerns about your order, feel free to reach out to our customer support team at abdualmonem40@yahoo.com
Thank you for shopping with Nova Cart — your one-stop shop for amazing products worldwide!